Whakapā mai Contact us

What's it about?

• Rates

  Select an option:

  • Change your rates contact details
  • Payment options
  • Set up a direct debit for payment
  • Settlement request
  • Other rates related enquiry
• Report an incident or issue

  You can use the form below to report the following types of incidents:

  • Environmental - activities that are causing, or may cause, air or water pollution. Please call us 24/7 on 0800 800 401 if it's urgent.  Learn more about reporting pollution or environmental incidents.
    
    
  • Pest plants or animals - plants or animals that may cause harm to our biodiversity, health or production sector. Learn more about these types of pests.
    
    
  • Resource management - activities that may be breaching resource consent conditions. Learn more about resource consents.
    
    
  • Maritime safety - unsafe water activities in or on a river, lake or harbour. Please call us 24/7 on 0800 800 401 if it's urgent. Learn more about maritime safety.

  >> Click here complete and submit an incident report form. 
  You'll need to select the type of incident from the subject drop down options.

   
• Report a native bird sighting

  If you see a korimako (bellbird), kākā, kererū, tūī or kārearea (New Zealand falcon) in the Waikato region, we would like to know. This will help us to monitor bird distribution and identify and investigate any patterns that might occur. We're particularly interested in the birds coming into Hamilton city as part of our Hamilton Halo operation. 

  Click here to fill out a bird sighting form.
• Moorings
  • Email us about a general enquiry
  • List a mooring for sale or rent
  • Remove a listing
• Request information or help

  Need information or advice? We're here to help! Select an option or topic from our request for service form, and someone will get in touch!

  Click here to fill out a request for service form.
• Provide feedback or a suggestion

  Join the Waikato Citizen Panel

  Help shape our future projects and give regular feedback by joining our new Waikato Citizen Panel. You’ll go in the draw to win a $100 Prezzy Card each time we ask you for advice.

  Click here for more information and to sign up.

   

  Provide your feedback

  We want your feedback and ideas! Is it our service quality, our staff, our processes and rules, or something else? 

  Click here to fill out a form, and let us know your thoughts.