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How we’re performing

We aim to be the best!

We aim to be the best, and we want you to have confidence in the way we work and our performance. We're regularly audited and certified. Find out more about some of our certifications.


Image of CouncilMARK™ logoOur council’s performance was comprehensively and independently assessed in March 2017 as part of the CouncilMARK™ local government excellence programme, resulting in an A rating.

Developed by Local Government New Zealand, CouncilMARK™ gives communities a clear picture of how their councils are performing, including where they are excelling and areas for improvement.

Participating councils are assessed across the areas of leadership, financial decision making, service delivery and community engagement every three years, and given a standard from AAA to C.

Find out more about the CouncilMARKTM programme.

Toitū carbonreduce certification

Toitu carbonreduce OrganisationIn December 2017, we became the first regional council in New Zealand to attain Certified Emissions Measurement and Reduction Scheme (“CEMARS”) certification – now called Toitū carbonreduce – for our carbon emissions management and reduction scheme in relation to our corporate activities.

We’ve set a target to reduce emissions intensity by 2 per cent per year from the base year of 2016-2017.

The most recent results:

  • 2018/2019: 1170 tonnes of CO2 emissions(tCO2e)
  • 2017/2018: 1419 tCO2e
  • 2016/2017: 1672 tCO2e (base year)

This means we managed to achieve an 18 per cent reduction in 2018/2019 compared to 2017/2018, and 30 per cent lower than the base year total.

Read more in our plan and report below.